Effective Date: 03-17-2025
Last Updated: 03-17-2025
1. Introduction
Welcome to Wilson’s AC Services (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://wilsonsacservice.com/) or interact with us through phone, SMS, or other means.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of personal data:
- Personal Identifiable Information (PII): Name, email address, phone number, and any information you provide when booking services.
- Communication Data: SMS messages, emails, and customer support interactions.
- Technical Information: IP address, browser type, and usage data collected through cookies and analytics tools.
3. How We Use Your Information
We use the collected information to:
- Provide and improve our HVAC services.
- Send appointment confirmations, reminders, and important updates.
- Send promotional messages if you have opted in.
- Improve customer support and user experience.
- Comply with legal and regulatory obligations.
4. SMS Communication & Opt-Out Policy
If you provide your phone number, you agree to receive SMS notifications from us, including appointment reminders and promotional offers.
- You can opt out at any time by replying STOP to any message.
- For assistance, reply HELP or contact us at [Insert Contact Email].
- Standard messaging rates may apply.
We do not share your phone number with third parties for marketing purposes.
5. Data Security & Protection
We implement security measures to protect your personal information, including:
- Secure servers & encryption
- Restricted access to personal data
- Regular security audits
However, no data transmission is 100% secure, and we cannot guarantee absolute security.
6. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Service providers (e.g., payment processors, SMS gateways) to provide our services.
- Legal authorities if required by law.
All third parties must comply with privacy regulations.
7. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience.
- Necessary Cookies: Required for website functionality.
- Analytics Cookies: Help us analyze website traffic and improve performance.
- Advertising Cookies: May be used to display relevant ads.
You can manage cookies in your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.
9. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Restrict or object to certain data processing.
To exercise these rights, contact us at info@wilsonsacservice.com.
10. Updates to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, contact us:
📍 Wilson’s AC Services
📧 Email: info@wilsonsacservice.com
📞 Phone: 561.312.3798
🌐 Website: https://wilsonsacservice.com/